FAQ

Below are a list of day to day questions that our customers ask about our Online Slot Games.

What Is The Online Slots Lobby Safe Gaming Policy?

+

Online Slots Lobby is not only dedicated to delivering its customers a fun gaming environment but also to ensuring we uphold a safe environment for all of our players. Our safe gaming policy sets out advice for every player to ensure you understand what constitutes addiction to gambling and how to notice yourself losing control. The policy also talks about being prepared to lose money – all slots and online casino games are games of chance. There are no guarantees to win money playing any of them, so all players have a responsibility to ensure you only gamble what you can afford to lose.

Knowing when to stop is an important part of gambling responsibly, but so is reaching out to us as your online slots and casino games provider to help you take a break and limit yourself if you are losing control of your gaming habits. We encourage all customers to visit our responsible gaming page to see the Online Slots Lobby Safe Gaming Policy in full.

What Are Deposit Limits At Online Slots Lobby?

+

When registering as a new player at Online Slots Lobby you are asked to set deposit limits. These are daily, weekly and monthly limits that allow you to stay in control of how much you deposit and play through on a daily, weekly and monthly basis. Any requests to decrease deposit limits become effective immediately while any requests to increase deposit limits are subject to a full account review.

To change your deposit limit simply click on your account and select the Play Responsibly tab. This will display your current deposit limit as well as a box to implement your changes. You also have the same options for daily, weekly and monthly wager limits. These limits will remain in place until you implement any further changes, exclude yourself or opt for a time out.

What Is The Online Slots Lobby Time Out Feature?

+

The Online Slots Lobby time out feature is in place to allow you to take a break. If you notice that you are wagering more than you should, are “chasing losses” or getting into debt because of your gambling choices (or any of the other signs of problem gambling as detailed on our responsible gaming page) then you need to take a break.

The time-out feature lets you take a break from Online Slots Lobby for between 1-42 days. Simply enter into the box the amount of days you would like to be excluded for, click submit and the exclusion will begin immediately. You will then be unable to access your account for the amount of days you have requested.

What Secure Payment Options Does Online Slots Lobby Offer?

+

Part of keeping you safe in your online gambling habits is ensuring the security of your payments and information. Online Slots Lobby offers scores of ways for players to deposit funds, and all of them are secured with top level
128-bit Secure Socket Layer (SSL) encryption and firewall technology to make sure all of your sensitive data is transferred safely and securely. You can deposit and withdraw using Visa and Mastercard debit cards, PayPal,
PayViaPhone, Paysafecard, Trustly, MuchBetter and ecoPayz.